Welcome to the Connecticut Z Car Club Forums




Username:  
Password:  
Log me on automatically each visit
Register 
It is currently Thu Mar 28, 2024 3:09 pm
Welcome to the Connecticut Z Car Club Discussion Forums   
If you have trouble logging in or encounter any issues, please send an email to webmaster@ctzcc.com.

All times are UTC - 5 hours





Post new topic Reply to topic  [ 2 posts ] 
  Print view Previous topic | Next topic 
Author Message
PostPosted: Thu Feb 15, 2018 3:07 pm 
Offline

Joined: Fri Mar 06, 2009 10:22 am
Posts: 290
Location: Bethel, CT
GREAT VENDOR- ProSource Glass international in Andover MA. I ordered a wind screen for my Triumph TR3, very reasonable cost. Richard told me it was the last one in stock.
They shipped immediately UPS and I had it within 2 days...Well when it arrived the box had been damaged, even though the markings on the box clearly indicated how to handle.
Sure enough one corner was broken, layers and layers of bubble wrap and packing material and UPS still managed to damage it.
I emailed photos to Richard at Pro Source who promptly replied, they ship all over the country and never have a problem. He offered me several options on how he could remedy the problem.
Did I mention it was the only one he had in stock, a new shipment wouldn't be in for several weeks, he offered me an upgraded windshield at an additional minimal cost that he could ship in a few days. He also offered other options, a full refund and even offered delivering it himself on one of his monthly trips to CT.
The second wind screen arrived safe and sound...whew!
That every one is CUSTOMER SERVICE!!

Contact info:
ProSource Glass international
Toll Free 877-345-2800 US & Canada
978-975-5400
978-790-4657 Cell
http://www.prosourceglassintl.com

Colin
the older one


Top
 Profile  
 
PostPosted: Thu Feb 15, 2018 11:53 pm 
Offline

Joined: Wed Apr 09, 2008 5:53 pm
Posts: 14779
Location: CT
:thumbs_up: :wink:
Recorded for future reference.

_________________
1970 240Z


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 15 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron









Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group
mile200 v1.0.1 designed by Team -Programming forum- .